The following items in ReservePro are open and under investigation:

 

• In certain situations in ReservePro v5.0, File Math does not correctly add user defined tables together as expected in in layers other than Net.
• Also, graphs of tables in layers other than Net may not print correctly in certain cases.

• Microsoft recently released a new 64-bit version of their Microsoft Office solutions. Like most other 32-bit applications in the current marketplace, ReservePro's API has some challenges in certain cases when being used with this new 64-bit Office system.

• When using the API to retrieve data from ReservePro into Microsoft Excel, certain columns in my ReservePro report do not come through into Excel.

Background:
A few of ReservePro’s reports are dynamic, based on data in the file and/or on certain selections the user may have made within ReservePro.
Three reports have a fixed set of columns, as well as additional columns that are variable. These are:
   Losses: 1 - Summary of Losses and Reserves
   ALAE: 10 - Summary of ALAE and Reserves
   Claims: 20 - Summary of Claim Counts
For example, the Summary of Losses and Reserves can have up to seven columns; the first three (Paid Loss, Case Loss Reserve, Incurred Loss) are always present. If you have data in the selected Ultimate Loss vector, you get 5 columns, adding Indicated IBNR Loss Reserves and Ultimate Loss. If you have data in the IBNR Loss Reserves triangle, and in Ultimate Loss, the report will display 7 columns, adding Incurred Plus IBNR Loss and Indicated Change in Loss Reserves. ALAE Report# 10 and Claims Report# 20 behave similarly.
In all three of these reports, the API will only import the first three columns, the ones that are always available in the report.

Some other reports are also variable in their structure, and they may also present difficulties in extracting data with the API. These include
• Comparison of Ultimate Reports (#12, 21, 3, 56, 28) - dependent on the user’s selection of methods
• Cash Flow Reports (#29, 30, 31, 32) - dependent on the length of the payment pattern
• Berquist-Sherman Adjusted Exhibits (#217, 218, 224, 225, 226, 219-223) - dependent on selections made regarding the Selected Trends.
The columns present in these tables will vary depending on user selections within ReservePro.

• ReservePro does not install as expected under Windows Vista or Windows 7. When trying to install or run ReservePro in Microsoft Vista or Windows 7, I receive a message "Failed to update the system registry.  Please try using REGEDIT."

• When Page Layout is set to print multiple tables per page, and you insert a page break in the print list, the page break can sometimes be ignored.  For example, set Page Layout to print 2 tables per page, but then insert a page break after the third table. If your print list contains more than three tables, you expect only one table on your second page, but it may not always print that way.

• The ASCII import may not automatically append a new diagonal to an asymmetrical file as part of the import process.

• In certain circumstances, table math performed on a blank user-defined object results in numbers in the table, rather than resulting in a table of blank cells.

A number of open issues were resolved in our most recent release of ReservePro. Please check there to see if we have released a fix to an issue you may be having.

As always, we welcome your feedback and suggestions.  Feel free to contact us.